Your calls, not our data set. Here is exactly how it works.
You are handing us who calls you, what they say, and when. That deserves plain answers, not a policy nobody reads.
Encrypted, coming and going
Call recordings, summaries and contact details are sent over encrypted connections and stored encrypted at rest.
Only your team sees it
Call summaries and recordings are visible to the people you invite. Nothing is sold, rented or shared with advertisers.
You're only interrupted when it's real
A live call reaches you only for a confirmed emergency. Every other call waits for you in a calm summary.
You stay in control
Add or remove numbers, priority contacts and team members whenever you want, and turn features on or off per number.
Built for how you actually talk
Calls are handled in Hindi, English, and regional Indian languages, detected automatically, no setup required.
Leave and take your data
Export the full history whenever you want. Ask us to delete the account and everything in it goes with it.
Recording retention
Escalation call recordings kept for the incident record, removable on request
Deletion
Data export and account deletion on request from the account owner
Security and data handling, in plain words
This is what we do today, written by the Assisty AI team. We are not claiming any certification or audit we have not completed, and we will update this page as that changes.
- Encryption in transit and at rest for call recordings, summaries and contact data
- Sign in with email or Google, with your session on your own device
- Access limited to the team members you invite, per phone number
- Escalation call recordings kept for the incident record, removable on request
- No selling, renting or ad targeting with your call data, ever
- Data export and account deletion on request from the account owner
Last updated: September 26, 2026
Information we collect
- Account details: your phone number, display name, and preferred language, collected when you sign up.
- Contacts: names and numbers you import or add, used so Assisty can recognize callers and route urgent calls to the right person.
- Call data: for calls forwarded to Assisty — caller number and name, call recording, transcript, an AI-generated summary, duration, and status.
- Device data: a push-notification token, so we can alert you about new calls.
How we use it
Solely to operate the app: answering and forwarding calls, transcribing and summarizing them, identifying callers against your saved contacts, and notifying you. We do not sell your data or use it for advertising, and call content is not used to train AI models.
Third-party processors
- Firebase (Google): phone number sign-in and push notifications.
- Supabase: our database and authentication provider.
- Plivo: routes and records the calls forwarded to Assisty.
- Google Gemini: transcribes and summarizes call recordings.
Retention & deletion
We keep your data while your account is active. You can delete your account and everything in it at any time, from the app or without it — see how to delete your account. Requests are fully processed within 48 hours: your profile, contacts, call history, recordings, transcripts, and device tokens are permanently removed.
Children's privacy
Assisty AI is not directed at children and is not intended for use by anyone under 18.
Contact us
Questions about this policy or your data: [email protected]